Frequently Asked Questions

How long will I receive my films after the wedding?

All films are delivered within 8-12 weeks after the wedding date.

How are the films delivered?

We use a web-based platform. This helps retain the highest quality and is an easy platform to navigate. You can watch your films on your computer, an Apple TV, or an Amazon Firestick.

How can we watch our films on our TV if they are sent digitally? Do you offer DVD?

You can download your films and make a physical copy at any time. Every customer will receive a complimentary Amazon Firestick to view their films. We do not offer DVDs or any physical copies as they are easy to lose or damage.

How much is the deposit to secure our date?

Deposits are 25% to secure your date.

Can we choose our own music for a Trailer or Teaser Film?

It would be great to be able to use mainstream music on our films. But, unfortunately we have to purchase a license to use any song on a video that we get paid for. Our solution is buying licensed music from trusted websites that will give your film a unique tone. We will send options before an edit.